As you read the information on this page you will understand that there are different levels of urine remediation. If it is a few spots we can give you an estimate over the phone. If you have more severe problems we need to give you an estimate on site. With the most severe cases we will make two appointments. One to blacklight and access the work to be done and one to do the remediation.

We charge $95 per man hour for our time on site and the cost of the solutions and materials. 

This is seperate from cost of regular carpet cleaning.

What is animal urine?

Animal urine consists primarily of water, yellow pigment, urea, uric acid, cholesterol,
enzymes, and traces of other chemicals. The urine leaves the animal’s body
as an acid compound, but due to rapid bacterial action, the urine changes into a
highly alkaline compound. Urine deposits form alkaline salts.
It is the alkaline salts and the yellow pigment called urobilogen that cause the yellow
spots we think of as urine.

Procrastination is the enemy for removing stains.
The amount of time that these components remain in the carpet fibers has a great deal to do

with the success rate of completely removing both the spots and the odor. The off-gassing
of the bacteria creates ammonia, which can cause a loss of color in fabrics. 

It can be permanent. 

When this happens, the dyes and carpet fibers may be permanently damaged. In beige carpet,

blue dyes are attacked by pet urine, leaving behind the red and yellow dyes with a resulting stain appearing red, yellow, or orange.              This color loss from old urine stains is often mistakenly associated with the current presence of urine. 
There are times with old urine that we cannot remove the stain, simply because it is not a stain but a loss of color.
If there is so much urine that it has become concentrated, we may not be able to remove the odor no matter what we do. In these cases we discuss this with you so you can decide how to proceed. We have also come upon situations where people's "home remedies" have caused the stain to become permanent.

Fresh urine does not stink.

Fresh urine does not actually have an unpleasant odor, but the ammonia smell of old urine is due to bacterial decomposition of 
the urea in the urine, urine salts, and the bacterial excrement itself. Nature's bacteria will continue to feed as long as there is a food 
source, and moisture. That is why the ammonia smell becomes stronger on humid days, or soon after a carpet has been cleaned 
if insufficient or ineffective chemicals have used in the cleaning process. This is where most do-it-yourself cleaners have difficulties.

Urine left in carpets might destroy them.

Pet urine, left unattended, can damage carpet in several ways. Moisture can weaken the layers of the carpet, allowing separation 
or delamination of the backing material. Seam areas can be particularly damaged and can separate. 

Urine in the backing or pad
The biggest problem in urine odor removal is when the urine gets into the backing of the carpet and even worse into the pad of the carpet underneath. Cleaning the urine from the surface fibers does not do anything to remove the urine in backing and padding. In fact sometimes it will hide the problem areas where there will be an odor but without a stain to pinpoint where it comes from.

There are different levels of difficulty for removing urine stains and odors from carpets and upholstery.
The easiest being when your dog has an accident and leaves a small puddle of urine. The most difficult being where your cat has used an area many times and you have procrastinated getting it cleaned up.
​Here are the processes we use.

Let's start with the easiest.
Smaller than a saucer without any noticeable urine odor
If you have one or several small urine stains smaller than than a saucer then it is a pretty simple matter of treating each spot with a disinfectant solution to kill bacteria and then an acidic prespray to remove the stain. We then flush all of this out in the regular cleaning process. If it is just a few spots without any noticeable urine odor we do not charge extra for this. In this situation the urine is in the surface fibers and is easily reached and flushed out.
Larger individual urine stains with a noticeable odor
At this point we may choose to use a black light to locate any urine areas not visible to the naked eye. Often times people will clean urine stains on the surface but leave urine bacteria causing the odors deep in the backing of the carpet. 

With larger stains the concern is that the urine has soaked down into the backing of the carpet. We carefully flush out as much of the urine from the surface fibers as we can without driving it down further into the carpet. We then use a disinfectant solution to reach the into the backing of the carpet and then flush this out as many times as deemed necessary. Depending on the situation, we may use a tool called the Water Claw. This provides tremendous suction that will flush urine from deep in the backing and even the pad. We then use the acidic prespray to remove the stain and then do our regular cleaning.

Large or overlapping urine stains with very noticeable odor.
it is more likely that the urine has penetrated in the backing or even the pad. Our process is pretty much the same except we will absolutely use the Water Claw and we will use more cleaning agents and spend more time on the area.
For severe stains and odors 
We find this problem when cats use areas an area many times. They tend to use an area next to a the
wall often times close to a window. The area is usually about 6 to 8 feet long and is from the wall to
about 24 inches from the wall.
The problem is that the urine is concentrated and has soaked clear down into the flooring under the pad. Most of the time the tack strip is affected.
We sometimes find this problem, with dog urine when the dogs have urinated many times in the same area.
The first thing we do is to do a thorough blacklight inspection to make sure we find all of the urine.

1. Pull up the carpet, remove the affected pad.
2. Disinfect the sub-floor, using Urine Prespray and a good disinfectant.
3. Seal the sub floor with Kilz seal paint.
4. Extract as much of the urine from the carpet as possible.
5. Saturate the carpet with the Urine Prespray and a good disinfectant.
6. Let sit for 15 minutes.
7. Flush and extract the affected carpet.
8. Repeat steps 5, 6, and 7 until there is no more urine odor in carpet.
9. Install new pad and reinstall carpet.
10. Thoroughly clean all surrounding carpets.